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Bitdefender VPN vs Surfshark: 163 Highlights & 95 Differences — So, Which VPN Actually Works Better

Streaming quality and high-speed gaming support are key contrasts to consider between Bitdefender VPN and Surfshark. Choosing software can be messy. We made it easier by comparing Bitdefender VPN vs Surfshark on all key account sharing policy, deployment type, regulatory compliance statement & connection logs.

55 Points
Bitdefender
Bitdefender
Bitdefender VPN
Bitdefender VPN
83 Points
Surfshark
Surfshark
Surfshark
Surfshark
vs

Highlights 175

No extras. Just what matters.
55 Points
vs
83 Points

Why is Bitdefender VPN better than Surfshark ?

Scroll down for more facts

Bitdefender VPN vs Surfshark: A Deep Dive Into Two Popular VPNs

Both Bitdefender VPN and Surfshark cater to individuals and families looking for reliable virtual private network services with cloud-based deployment. Each offers core features such as kill switch protection, unlimited bandwidth, and support for cloud gaming and 4K streaming. 

However, they diverge significantly in areas including privacy transparency, device compatibility, security protocols, and streaming capabilities. While Bitdefender VPN focuses on streamlined privacy, security, and streaming features with a no-cost entry point, Surfshark leans into advanced security, broader platform support, and extensive account management options, ideal for users seeking a comprehensive VPN experience.

A Closer Look at Bitdefender VPN's Strengths

Bitdefender VPN provides a straightforward, no-frills approach geared towards users who prioritize a basic, privacy-focused VPN bundled within a larger security suite. One notable aspect is its free trial availability, allowing new users to test the service without committing financially. It covers all primary operating systems, including Windows, macOS, Android, and iOS, making it accessible to most users, but without support for smart TVs, IoT devices, or routers.

Security-wise, Bitdefender VPN utilizes the IKEv2 key exchange method and includes essential features like a kill switch to protect users if the VPN connection drops. Though it maintains a "no-logs" claim, it does record connection and metadata logs, which might concern strict privacy enthusiasts. The server infrastructure is rented, operating out of Tier III datacenters with unlimited bandwidth and no throttling, ensuring decent network stability. The VPN supports torrenting and cloud gaming, providing moderate streaming reliability, although exact streaming platform compatibility details are scarce.

For ease of use, Bitdefender VPN offers per-app rules for users who want to customize which applications use the VPN tunnel. Customer support is limited to live chat, with no email or ticketing options, but a responsive knowledge base and community forum help fill the gaps. While it lacks automation or API support, its simplicity and zero-cost entry make it appealing for users with basic VPN needs.

Surfshark's Edge: Advanced Features and Broad Compatibility

Surfshark stands out as a premium VPN service designed for users seeking extensive privacy safeguards and an enriched feature set. It boasts compliance with multiple regulations such as GDPR, CCPA, and UK GDPR, alongside transparent periodic audits and independent security assessments that significantly enhance its trustworthiness.

In terms of encryption, Surfshark employs both ECDHE and RSA key exchange methods, representing more modern and robust protocols than Bitdefender's. It further offers a stealth mode to hide VPN traffic, plus a kill switch, strengthening its security posture. The service exclusively utilizes RAM-only servers, which enhances privacy by ensuring no data is stored persistently.

From a network standpoint, Surfshark features a hybrid server ownership model, combines Tier III datacenters with unlimited bandwidth, and adds special gaming-optimized servers, making it excellent for both gaming and streaming aficionados. Its regional speed optimization and performance analytics allow users to experience speeds up to 550 Mbps and minimal latency impact (15ms) for smoother streaming or gaming.

On the platforms front, Surfshark shines with broad OS compatibility, including Linux and routers, and extends support to smart TVs, IoT devices, browsers, and command-line interfaces. Automation, mesh networking, custom DNS, and API access empower power users and businesses alike. It also supports multiple sub-accounts, multi-user profiles, and offers detailed access control and session management; a boon for families and teams.

Surfshark's streaming capabilities cover major platforms like Netflix, Hulu, Disney+, BBC iPlayer, and Amazon Prime Video, coupled with a high streaming reliability rating. Customer service is also more accessible via live chat, email, and tickets, with extensive API documentation and active community support. Though the free trial is absent, its flexible plans include business options and diverse payment methods like cryptocurrency and gift cards.

Quick Take

Bitdefender VPN impresses with its free trial and straightforward, easy-to-use design tailored for users who want essential VPN protections bundled with broader security. Surfshark distinguishes itself through comprehensive privacy features, audited security protocols, and unmatched platform versatility, delivering a premium VPN experience suitable for streaming, gaming, and complex account management.

Bottom Line Recommendation

For those prioritizing robust privacy, transparency, and advanced features across multiple devices, Surfshark emerges as the clear winner, offering excellent speed, strong encryption, and sophisticated account controls. Meanwhile, Bitdefender VPN serves well as an entry-level, budget-friendly VPN integrated into a larger security ecosystem, but may leave power users wanting more detailed features and privacy assurances.

Choose Surfshark if you want a high-performance, multi-platform VPN with deep security analysis and premium functionality. Opt for Bitdefender VPN if you desire a simple, free VPN primarily for basic privacy and security, especially if cost is a major consideration.

Verdict

  • Winner: Surfshark; For its superior privacy features, audited security, advanced device compatibility, and enriched streaming and gaming support.
  • Runner-up: Bitdefender VPN; For those who prefer a simpler, free VPN with essential protections and direct integration into Bitdefender's broader suite.

Comparisons 28

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 28

Because one duel is never enough.

Comparisons & Facts 175

Side by side. The numbers. The features. No drama.

Which tool gets it right — Bitdefender VPN or Surfshark? Dive into this comprehensive vpn feature battle and let the specs speak for themselves.

General Information 12

Regulatory Compliance Statement

What regulations does it comply with?

80 Bitdefender VPN 0 Votes GDPR

82 Surfshark 0 Votes GDPR, CCPA, UK GDPR

Bitdefender VPN
vs
Surfshark
Regulatory Compliance Statement

Bitdefender VPN is GDPR compliant, whereas Surfshark complies with GDPR, CCPA, and UK GDPR. Surfshark offers broader regulatory compliance, making it a better choice for users concerned with more comprehensive data privacy laws.

Stated compliance with data protection regulations.

Account Sharing Policy

Is account sharing allowed?

40 Bitdefender VPN 0 Votes Restricted

97 Surfshark 0 Votes Allowed

Bitdefender VPN
vs
Surfshark
Account Sharing Policy

Bitdefender VPN has a restricted account sharing policy, but Surfshark allows account sharing. Therefore, Surfshark is more suitable for users who want flexible sharing options across multiple people or devices.

Defines rules around sharing accounts.

Deployment Type

What is the deployment type?

80 Bitdefender VPN 0 Votes Cloud-Based

87 Surfshark 0 Votes Cloud-Based

Bitdefender VPN
vs
Surfshark
Deployment Type

Both Bitdefender VPN and Surfshark use a cloud-based deployment type, offering the benefits of scalable and flexible VPN infrastructure. They are equal in this deployment aspect.

How the VPN infrastructure is deployed and managed.

VPN Service Type

What type of VPN service is offered?

20 Bitdefender VPN 0 Votes Consumer VPN

27 Surfshark 0 Votes Consumer VPN

Bitdefender VPN
Bitdefender VPN

The VPN service type is consumer-focused, designed primarily for individual users interested in privacy, security, and streaming.

Surfshark
Surfshark

The VPN service type is consumer-focused, designed primarily for individual and household use.

Indicates the primary service classification.

Service Model

What service model does the VPN use?

60 Bitdefender VPN 0 Votes Subscription-Based

67 Surfshark 0 Votes Subscription-Based

Bitdefender VPN
Bitdefender VPN

The VPN uses a subscription-based service model, where users pay recurring fees to maintain access to the service and ongoing updates.

Surfshark
Surfshark

The service operates on a subscription-based model, which means users pay periodically to maintain access and updates.

Business and access model used to provide the VPN service.

Supported Devices Count

How many devices are supported?

60 Bitdefender VPN 0 Votes 7–10 Devices

97 Surfshark 0 Votes Unlimited Devices

Bitdefender VPN
Bitdefender VPN

The VPN supports simultaneous connections of between 7 and 10 devices, accommodating users with multiple gadgets or family members.

Surfshark
Surfshark

The VPN supports unlimited devices per account, accommodating users with many gadgets.

Maximum number of devices supported per account.

Intended Use

What is this VPN mainly used for?

53 Bitdefender VPN 0 Votes Privacy, Security, Streaming

57 Surfshark 0 Votes Privacy, Security, Streaming, P2P, Gaming

Bitdefender VPN
vs
Surfshark
Intended Use

Bitdefender VPN is intended for Privacy, Security, and Streaming, while Surfshark adds P2P and Gaming to its intended uses. Surfshark is preferable for users wanting a versatile VPN that covers gaming and torrenting besides privacy.

Describes the main use cases supported.

Release Year

When was this VPN first released?

15 Bitdefender VPN 0 Votes 2001

87 Surfshark 0 Votes 2018

Surfshark
Surfshark

The VPN service was released in 2018, indicating experience and a matured product.

Year the VPN service was first released.

Simultaneous Connections

How many simultaneous connections are allowed?

30 Bitdefender VPN 0 Votes 5–7 Connections

97 Surfshark 0 Votes Unlimited

Bitdefender VPN
Bitdefender VPN

Simultaneous connections range from 5 to 7 devices, enabling multi-device usage typical for an individual or small group.

Number of devices that can connect at the same time.

Platform Category

Which platform categories are supported?

68 Bitdefender VPN 0 Votes Desktop, Mobile

71 Surfshark 0 Votes Desktop, Mobile, Browser, Router

Indicates supported platform categories.

Target User

Who is this VPN designed for?

55 Bitdefender VPN 0 Votes Individual, Family

62 Surfshark 0 Votes Individual, Family

Bitdefender VPN
vs
Surfshark
Target User

Bitdefender VPN targets Individual and Family users, while Surfshark also targets Individual and Family users. Both services are suitable for similar user groups, making them equally appropriate in this aspect for personal or family use.

Identifies the primary audience.

Service Availability

Where is the service available?

90 Bitdefender VPN 0 Votes Global

97 Surfshark 0 Votes Global

Geographic scope where the VPN service is available.

Security & Encryption 24

Key Exchange Method

How are encryption keys exchanged?

74 Bitdefender VPN 0 Votes IKEv2

77 Surfshark 1 Votes ECDHE, RSA

Bitdefender VPN
vs
Surfshark
Key Exchange Method

Bitdefender VPN uses IKEv2 as its key exchange method, while Surfshark employs both ECDHE and RSA. Surfshark's dual options provide enhanced security flexibility, making it preferable for security-focused users.

Describes how encryption keys are securely exchanged.

I prefer Surfshark's key exchange methods because ECDHE and RSA are more modern and secure than IKEv2 used by Bitdefender.

See more

Kill Switch

Is a kill switch available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Kill Switch

Both VPNs include a kill switch feature, ensuring automatic disconnection on connection loss to enhance security. Both are equally suitable for users needing reliable connection protection.

Blocks traffic if VPN connection drops.

Stealth Mode

Is stealth mode available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Stealth Mode

Bitdefender VPN lacks stealth mode, whereas Surfshark supports it. Surfshark is more suited for users who require advanced stealth features to bypass censorship or detection.

Hides VPN usage from detection systems.

Third-Party Audit Availability

Are third-party audits available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Third-Party Audit Availability

Bitdefender VPN does not have third-party audit availability, but Surfshark does. Surfshark offers more transparency and external validation, better suiting users valuing independent security verification.

Availability of external audit reports.

Encryption Strength

What encryption strength is used?

80 Bitdefender VPN 0 Votes AES-256

87 Surfshark 0 Votes AES-256

Bitdefender VPN
Bitdefender VPN

Encryption strength is AES-256, one of the strongest encryption levels commonly used by VPNs, providing enhanced protection against data breaches.

Surfshark
Surfshark

Encryption strength uses AES-256, a robust encryption cipher standard for secure VPN connections.

Level and type of encryption used to secure data.

VPN Protocols Supported

Which VPN protocols are supported?

68 Bitdefender VPN 0 Votes OpenVPN, IKEv2

79 Surfshark 0 Votes OpenVPN, WireGuard, IKEv2

Bitdefender VPN
Bitdefender VPN

The VPN supports OpenVPN and IKEv2 protocols, both known for strong security and good connection stability across platforms.

Surfshark
Surfshark

Supported VPN protocols include OpenVPN, WireGuard, and IKEv2, covering a range of compatibility, security, and performance options.

Lists all supported VPN protocols.

Encryption Standard

What encryption standard is used?

60 Bitdefender VPN 0 Votes AES

72 Surfshark 0 Votes AES, ChaCha20

Bitdefender VPN
Bitdefender VPN

The VPN uses the AES encryption standard, a widely trusted and robust symmetric encryption algorithm that ensures strong data security during transmission.

Specifies the primary encryption algorithms used.

Default Protocol

What protocol is used by default?

60 Bitdefender VPN 0 Votes IKEv2

97 Surfshark 0 Votes WireGuard

Surfshark
Surfshark

The default VPN protocol is WireGuard, favored for its speed and modern encryption.

Protocol used by default.

Firewall Integration

Does it integrate with a firewall?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

Firewall integration enables the VPN to work seamlessly with existing firewall setups for enhanced protection.

Integrates firewall rules for traffic control.

Obfuscation Technology

Is traffic obfuscation supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

Obfuscation technology conceals VPN traffic to evade censorship and VPN blocks.

Masks VPN traffic to bypass censorship.

Multi-Hop VPN

Is multi-hop VPN supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

Multi-hop VPN chains user traffic through multiple servers for enhanced privacy and anonymity.

Routes traffic through multiple servers.

Authentication Method

How are VPN connections authenticated?

89 Bitdefender VPN 0 Votes Certificates

72 Surfshark 0 Votes Certificates, Pre-Shared Key

Method used to authenticate connections.

Privacy & Logging Policy 18

RAM-Only Servers

Are RAM-only servers used?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
RAM-Only Servers

Bitdefender VPN does not use RAM-only servers, whereas Surfshark does. RAM-only servers enhance security by not storing persistent data, making Surfshark more aligned with high privacy standards.

Indicates use of volatile memory servers.

Connection Logs

Are connection logs stored?

Yes 0 Votes Bitdefender VPN

No 1 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Connection Logs

Bitdefender VPN records connection logs, but Surfshark does not. Surfshark is superior for users who want minimal logging and enhanced privacy.

Indicates logging of connection metadata.

Not having connection logs in Surfshark is a big plus for me because Bitdefender does keep connection logs.

See more

Metadata Logs

Are metadata logs collected?

Yes 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Metadata Logs

Bitdefender VPN logs metadata while Surfshark does not. Surfshark is more suitable for users who wish to avoid all kinds of data logging, increasing privacy protections.

Indicates logging of metadata beyond traffic.

Bandwidth Usage Logging

Is bandwidth usage logged?

Yes 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates logging of bandwidth usage.

Privacy Certification

Does it have privacy certifications?

50 Bitdefender VPN 0 Votes ISO 27001

47 Surfshark 0 Votes ISO 27001, TRUSTe

Bitdefender VPN
Bitdefender VPN

The service holds ISO 27001 privacy certification, which demonstrates adherence to international standards for information security management.

Surfshark
Surfshark

Privacy certifications include ISO 27001 and TRUSTe, indicating adherence to internationally recognized privacy and security standards.

Privacy or security certifications held by the provider.

Logging Policy Type

What is the logging policy type?

90 Bitdefender VPN 0 Votes No-Logs

97 Surfshark 0 Votes No-Logs

Bitdefender VPN
vs
Surfshark
Logging Policy Type

Both Bitdefender VPN and Surfshark have a no-logs policy type, meaning neither keeps user activity logs. Both services are equally suitable for privacy-conscious clients.

Describes the overall logging stance.

Data Retention Period

How long is data retained?

23 Bitdefender VPN 0 Votes 30 Days

97 Surfshark 0 Votes No Logs

Bitdefender VPN
Bitdefender VPN

The data retention period is 30 days, indicating how long logs or data may be stored before deletion, balancing user privacy with operational needs.

Length of time user data is retained.

CCPA Compliance

Is CCPA compliance stated?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
Bitdefender VPN

The VPN complies with the California Consumer Privacy Act (CCPA), protecting the privacy rights of California residents.

Indicates compliance with CCPA.

Activity Logs

Are activity logs stored?

No 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates whether user activity is logged.

IP Address Logging

Are IP addresses logged?

No 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates whether IP addresses are logged.

Timestamp Logging

Are timestamps logged?

Yes 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates logging of session timestamps.

Jurisdiction Country

Which country is the jurisdiction?

55 Bitdefender VPN 0 Votes Romania

82 Surfshark 0 Votes Netherlands

Country where the VPN company is legally registered.

Network & Server Infrastructure 20

Server Ownership

Who owns the servers?

30 Bitdefender VPN 0 Votes Rented

67 Surfshark 0 Votes Hybrid

Bitdefender VPN
vs
Surfshark
Server Ownership

Bitdefender VPN uses rented servers, but Surfshark employs a hybrid ownership model. Surfshark's approach offers more control and potentially better security, appealing to users prioritizing server integrity.

Describes who controls the servers.

Gaming Optimized Servers

Are gaming servers available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Gaming Optimized Servers

Bitdefender VPN does not have gaming optimized servers, whereas Surfshark does. Surfshark is a better choice for gamers seeking optimized VPN performance during gaming sessions.

Servers optimized for low-latency gaming.

Total Country Coverage

How many countries are covered?

90 Bitdefender VPN 0 Votes 90+

97 Surfshark 0 Votes 90+

Bitdefender VPN
Bitdefender VPN

The VPN offers coverage in over 90 countries, providing extensive global reach and server variety for optimized connectivity wherever users are located.

Surfshark
Surfshark

Total country coverage extends beyond 90 countries, providing worldwide server options and global access.

Number of countries with server presence.

Total City Coverage

How many cities are covered?

70 Bitdefender VPN 0 Votes 100–200

87 Surfshark 0 Votes 200+

Bitdefender VPN
Bitdefender VPN

Total city coverage ranges between 100 and 200 cities, offering users a broad geographical server selection to enhance connection options and speeds.

Surfshark
Surfshark

Total city coverage exceeds 200 cities, ensuring extensive geographic reach and more options for optimal performance.

Number of cities with VPN servers.

Total Server Count

How many servers are available?

90 Bitdefender VPN 0 Votes 3000+

97 Surfshark 0 Votes 3000+

Surfshark
Surfshark

Total server count exceeds 3000, indicating a large network with many options for users worldwide.

Approximate total number of servers available.

Data Center Tier

What data center tier is used?

40 Bitdefender VPN 0 Votes Tier III

47 Surfshark 0 Votes Tier III

Bitdefender VPN
vs
Surfshark
Data Center Tier

Both Bitdefender VPN and Surfshark operate data centers with Tier III classification, indicating reliable infrastructure with good uptime. Both are solid choices for users valuing infrastructure quality.

Indicates data center reliability level.

IP Rotation Frequency

How often do IPs rotate?

60 Bitdefender VPN 0 Votes Session-Based

67 Surfshark 0 Votes Session-Based

Bitdefender VPN
Bitdefender VPN

IP rotation frequency is session-based, so IP addresses are changed each session to help maintain anonymity and reduce tracking risk.

How often IP addresses rotate.

Throttling Policy

Is bandwidth throttled?

10 Bitdefender VPN 0 Votes No Throttling

17 Surfshark 0 Votes No Throttling

Bitdefender VPN
vs
Surfshark
Throttling Policy

Neither Bitdefender VPN nor Surfshark uses throttling policies; both provide no throttling. Both VPNs deliver full speed potential without artificial limitations, satisfying performance-demanding users.

Describes bandwidth throttling rules.

Server Location Type

Are server locations physical or virtual?

90 Bitdefender VPN 0 Votes Mixed

97 Surfshark 0 Votes Mixed

Indicates how server locations are implemented.

Load Balancing

Is load balancing supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Distributes traffic evenly across servers.

Smart Location Selection

Is smart location selection available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Automatically selects optimal servers.

Specialized Servers

Are specialized servers offered?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates presence of purpose-built servers.

Performance & Speed 14

Latency Impact

How much latency does the VPN add?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

15 ms 0 Votes
Surfshark

Bitdefender VPN
vs
Surfshark
Latency Impact

Latency impact is not available for Bitdefender VPN, while Surfshark reports a 15 ms latency impact. Surfshark gives more insight on performance and is likely better for latency-sensitive applications.

Additional latency introduced by the VPN.

Peak Speed Performance

What is the peak speed performance?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

550 Mbps 0 Votes
Surfshark

Bitdefender VPN
vs
Surfshark
Peak Speed Performance

Bitdefender VPN does not report peak speed performance, whereas Surfshark achieves up to 550 Mbps. Surfshark is more suitable for users needing high-speed connections.

Maximum achievable speed under ideal conditions.

Smart Routing

Is smart routing used?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Smart Routing

Both Bitdefender VPN and Surfshark support smart routing, facilitating efficient connection paths. Both equally cater to users valuing intelligent VPN traffic management.

Routes traffic through optimal paths.

Performance Analytics

Are performance analytics available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Performance Analytics

Bitdefender VPN offers no performance analytics, contrary to Surfshark which provides this feature. Surfshark is better for users seeking detailed performance data to optimize usage.

Provides performance monitoring insights.

Speed Consistency

How consistent are the speeds?

40 Bitdefender VPN 0 Votes Moderate

97 Surfshark 0 Votes High

Bitdefender VPN
Bitdefender VPN

Speed consistency is moderate, meaning the VPN provides generally stable speeds but may have some fluctuations depending on network load or server location.

Surfshark
Surfshark

Speed consistency is rated high, indicating stable and reliable connection speeds over time.

Stability of speeds over time.

Average Download Speed

What is the average download speed?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

480 Mbps 0 Votes
Surfshark

Surfshark
Surfshark

Average download speed of 480 Mbps provides fast data transfer, supporting HD streaming and bulk downloads.

Typical downstream speed when connected to the VPN.

Average Upload Speed

What is the average upload speed?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

420 Mbps 0 Votes
Surfshark

Surfshark
Surfshark

The average upload speed is 420 Mbps, suitable for high-quality video calls and fast file uploads.

Typical upstream speed when using the VPN.

Speed Throttling

Is speed throttling applied?

No 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates whether speeds are artificially limited.

Protocol Speed Optimization

Are protocols optimized for speed?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Optimizes protocol choice for speed.

Auto Server Selection Speed

Does it auto-select the fastest server?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Automatically selects fastest servers.

Speed Test Tool

Is there a built-in speed test?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Built-in tool for measuring VPN speed.

Regional Speed Optimization

Is regional speed optimization supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Regional Speed Optimization

Bitdefender VPN lacks regional speed optimization, but Surfshark includes it to enhance performance based on location. Surfshark is preferable for users wanting boosted speeds in specific regions.

Optimizes speeds by geographic region.

Platform & Device Support 13

Browser Extension

Are browser extensions available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Browser Extension

Bitdefender VPN does not offer a browser extension, whereas Surfshark does. Surfshark is better for users wanting convenient VPN control directly from their browsers.

Indicates availability of browser extensions.

CLI Support

Is CLI support available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
CLI Support

Bitdefender VPN lacks CLI support, but Surfshark includes it. Surfshark suits technical users who prefer command-line interface management.

Indicates command-line interface availability.

IoT Device Compatibility

Are IoT devices compatible?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
IoT Device Compatibility

Bitdefender VPN lacks IoT device compatibility, whereas Surfshark supports it. Surfshark is more suitable for users aiming to secure internet of things devices within their network.

Indicates compatibility with IoT devices.

OS Version Compatibility

Which OS versions are supported?

81 Bitdefender VPN 0 Votes Windows, macOS, Android, iOS

78 Surfshark 1 Votes Windows, macOS, Linux, iOS, Android, Router

Bitdefender VPN
vs
Surfshark
OS Version Compatibility

Bitdefender VPN supports Windows, macOS, Android, and iOS; Surfshark extends support to include Linux and Router OS as well. Surfshark better accommodates diverse platform users including advanced devices.

Operating systems and platforms supported.

Surfshark supports a wider range of OS versions including Linux and routers which I find really useful compared to Bitdefender.

See more

Browser Types Supported

Which browsers are supported?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

85 Surfshark 0 Votes Chrome, Firefox, Edge, Opera

Surfshark
Surfshark

Browser types supported include Chrome, Firefox, Edge, and Opera, enabling VPN use directly through popular browsers.

Lists supported browser types.

App Interface Consistency

Is the app interface consistent?

90 Bitdefender VPN 0 Votes Consistent

97 Surfshark 0 Votes Consistent

Bitdefender VPN
Bitdefender VPN

The app interface consistency is maintained across platforms, meaning users experience a uniform look and behavior, reducing the learning curve.

Consistency of UI across platforms.

Smart TV

Are smart TVs supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
vs
Surfshark
Smart TV

Bitdefender VPN does not support Smart TVs, but Surfshark does. Surfshark is preferable for those who want to use VPNs on smart TV devices for streaming and privacy.

Indicates support for smart TV platforms.

Gaming Console

Are gaming consoles supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates compatibility with gaming consoles.

Manual Configuration

Is manual configuration supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows manual VPN setup.

Cross-Platform Sync

Is cross-platform sync available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Syncs settings across devices.

Device Management Dashboard

Is there a device management dashboard?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Centralized device management interface.

ARM Architecture

Are ARM devices supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates support for ARM-based devices.

Features & Functionality 24

Mesh Networking

Is mesh networking supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Connects devices in a private mesh network.

Automation Scripts

Are automation scripts supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows use of automation scripts.

LAN Access

Is LAN access allowed?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

LAN access when connected allows users to interact with devices on the local network behind the VPN.

Allows access to local network devices.

Custom Routing Rules

Can routing rules be customized?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

Custom routing rules allow users to define specific paths for traffic, enhancing control and performance optimization.

Allows advanced routing customization.

Automation Support

Is automation supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

Automation support allows users to integrate VPN usage with other automated workflows and scripts.

Supports automation via integrations or scripts.

API Access

Is API access available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Surfshark
Surfshark

API access is available, facilitating integration with other software or automated management of the VPN service.

Provides programmatic API access.

Split Tunneling

Is split tunneling supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows selective routing of traffic outside the VPN.

App-Based Split Tunneling

Can split tunneling be set per app?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows split tunneling by application.

URL-Based Split Tunneling

Can split tunneling be set by URL?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows split tunneling by website or domain.

Auto-Connect Rules

Are auto-connect rules supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Automatically connects under defined conditions.

Trusted Wi-Fi Detection

Can trusted Wi-Fi networks be detected?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Detects trusted networks to control VPN behavior.

Ad Blocker

Is an ad blocker included?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Blocks advertisements at the network level.

Streaming, Gaming & P2P Support 9

Torrenting Policy

Is torrenting allowed?

90 Bitdefender VPN 0 Votes Allowed

97 Surfshark 0 Votes Allowed

Bitdefender VPN
Bitdefender VPN

Torrenting policy is allowed, permitting users to engage in torrent downloading and uploading activities over the VPN network.

Defines torrenting rules.

4K Streaming

Is 4K streaming supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates support for 4K streaming quality.

Streaming Reliability

How reliable is streaming access?

50 Bitdefender VPN 0 Votes Moderate

97 Surfshark 1 Votes High

Bitdefender VPN
Bitdefender VPN

Streaming reliability is moderate, indicating a balanced performance suitable for various streaming services but may occasionally experience buffering or quality shifts.

Consistency of streaming access over time.

The high streaming reliability of Surfshark makes it a better pick for me since Bitdefender only has moderate streaming reliability.

See more

Streaming Platform Support

Which streaming platforms are supported?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

84 Surfshark 0 Votes Netflix, Hulu, Disney+, BBC iPlayer, Amazon Prime Video

Surfshark
Surfshark

Streaming platforms supported include Netflix, Hulu, Disney+, BBC iPlayer, and Amazon Prime Video, ensuring broad access to popular services securely through the VPN.

Streaming platforms that the VPN can reliably unblock and support.

HD Streaming

Is HD streaming supported?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates support for HD streaming quality.

Gaming Latency Optimization

Is gaming latency optimized?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Optimizes routing for low gaming latency.

Cloud Gaming

Does it support cloud gaming?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates compatibility with cloud gaming services.

P2P File Sharing

Is P2P file sharing allowed?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates allowance of P2P file sharing.

Port Selection for P2P

Can ports be selected for P2P?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows port selection for P2P traffic.

Account, Access & Management 10

Multi-User Profiles

Can multiple user profiles be created?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows multiple user profiles under one account.

Access Control Levels

Are access control levels available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Supports different permission levels.

Session Management

Can active sessions be managed?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows viewing and managing active sessions.

Login History Visibility

Is login history visible?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Shows login and access history.

Sub-Account

Are sub-accounts supported?

No 0 Votes Bitdefender VPN

Yes 1 Votes Surfshark

Allows creation of sub-accounts with limited access.

Surfshark's support for sub-accounts really suits my needs better than Bitdefender which does not offer this feature.

See more

User Account Dashboard

Is there a user account dashboard?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Provides a central interface for managing the account.

Team or Family Plans

Are team or family plans available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates availability of shared plans.

Device Revocation

Can devices be revoked remotely?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows removal of connected devices remotely.

Password Policy

How strong is the password policy?

60 Bitdefender VPN 0 Votes Strong

67 Surfshark 0 Votes Strong

Rules for password complexity and security.

Two-Factor Authentication

Is two-factor authentication available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Adds an extra layer of account security.

Customer Support & Documentation 8

Support Channels

What support channels are available?

80 Bitdefender VPN 0 Votes Live Chat

64 Surfshark 0 Votes Live Chat, Email, Ticket

Bitdefender VPN
Bitdefender VPN

Support is primarily available via live chat, allowing real-time assistance and troubleshooting from customer service representatives.

Lists available customer support channels.

Knowledge Base

Is there a knowledge base?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates presence of a self-help knowledge base.

API Documentation

Is API documentation available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Provides documentation for API usage.

Response Time SLA

What is the response time SLA?

60 Bitdefender VPN 0 Votes Within 24 Hours

67 Surfshark 0 Votes Within 24 Hours

Expected support response time.

Community Forum

Is there a community forum?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates presence of a user community forum.

Support Language Coverage

What support languages are available?

80 Bitdefender VPN 0 Votes Multi-language

52 Surfshark 0 Votes English, Multi-language

Bitdefender VPN
Bitdefender VPN

Support language coverage is multi-language, accommodating diverse user bases by providing assistance in several widely spoken languages.

Languages supported by customer service.

Setup Guides

Are setup guides available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Provides step-by-step setup instructions.

Video Tutorials

Are video tutorials available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates availability of video-based tutorials.

Billing, Plans & Trials 12

Trial Duration

How long is the free trial?

7 days 0 Votes
Bitdefender VPN
7 days 0 Votes
Surfshark

Bitdefender VPN
Bitdefender VPN

The trial duration lasts for 7 days (7 d), providing ample time for users to evaluate the VPN’s features and performance before purchasing.

Length of the free trial period.

Free Trial Availability

Is a free trial available?

Yes 0 Votes Bitdefender VPN

No 0 Votes Surfshark

Indicates whether a free trial is offered.

Payment Methods Supported

What payment methods are supported?

50 Bitdefender VPN 0 Votes Credit Card, PayPal

60 Surfshark 0 Votes Credit Card, PayPal, Cryptocurrency, Gift Card

Supported payment methods.

Plan Flexibility

How flexible are the plans?

40 Bitdefender VPN 0 Votes Moderate

97 Surfshark 0 Votes High

Ease of changing plans.

Business Plan Availability

Are business plans available?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates availability of business plans.

Subscription Length Options

What subscription lengths are available?

53 Bitdefender VPN 0 Votes Monthly, Yearly

64 Surfshark 0 Votes Monthly, Yearly, Multi-Year

Bitdefender VPN
Bitdefender VPN

Subscription length options include monthly and yearly plans, providing flexibility for users who prefer short-term or long-term commitments.

Available subscription durations.

Money-Back Guarantee

Is there a money-back guarantee?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Bitdefender VPN
Bitdefender VPN

A money-back guarantee feature allows customers to receive refunds under certain conditions within the stipulated refund period, increasing purchase confidence.

Indicates availability of a refund guarantee.

Refund Period

What is the refund period?

60 Bitdefender VPN 0 Votes 30 Days

67 Surfshark 0 Votes 30 Days

Bitdefender VPN
Bitdefender VPN

The refund period is 30 days, giving users a month to request a refund if they are unsatisfied with the VPN service.

Time window for requesting refunds.

Plan Change Policy

What is the plan change policy?

90 Bitdefender VPN 0 Votes Allowed Anytime

97 Surfshark 0 Votes Allowed Anytime

Bitdefender VPN
Bitdefender VPN

Plan changes are allowed at any time without restrictions, offering flexibility to users to switch between subscription plans as needed.

Policy governing whether users can upgrade or downgrade their subscription plans.

Anonymous Payment

Are anonymous payments supported?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Allows anonymous payment methods.

Auto-Renewal

Is auto-renewal enabled?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates whether subscriptions auto-renew.

Family Plan Availability

Are family plans available?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Indicates availability of family plans.

Reliability, Trust & Reputation 11

Public Reputation

What is the public reputation?

50 Bitdefender VPN 0 Votes Good

97 Surfshark 0 Votes Excellent

Bitdefender VPN
Bitdefender VPN

The VPN has a good public reputation, suggesting customer satisfaction and generally positive community or expert feedback.

Overall public perception.

Audit Transparency

Are audit reports public?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Publishes full audit reports.

Third-Party Review Presence

Does the VPN have third-party reviews?

90 Bitdefender VPN 0 Votes Strong Presence

97 Surfshark 0 Votes Strong Presence

Bitdefender VPN
Bitdefender VPN

The VPN has a strong presence in third-party reviews, suggesting positive external evaluations and a generally trusted reputation among users and experts.

Indicates whether the VPN service is actively reviewed on independent third-party platforms.

Service Uptime

What is the service uptime?

Who knows? 0 Votes Bitdefender VPN (Help us out by suggesting one!)

99.9 % 0 Votes
Surfshark

Average service availability over time.

Downtime Transparency

Are downtimes disclosed?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Discloses outages and maintenance publicly.

Independent Security Audits

Are independent audits conducted?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Undergoes third-party security audits.

Company Transparency

Is company ownership transparent?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Discloses ownership and leadership.

Jurisdiction Clarity

Is jurisdiction clearly stated?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Clearly states legal jurisdiction.

No-Log Claim Credibility

Is the no-logs claim credible?

Yes 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Credibility of no-logs claims.

Transparency Reports

Are transparency reports published?

No 0 Votes Bitdefender VPN

Yes 0 Votes Surfshark

Publishes government request reports.

Surveys

Because hot takes deserve votes.

Performance

How would you rate the overall performance of this VPN?

Very fast — Under 2 hours
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Fast — 2 to 4 hours
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average speed — 4 to 6 hours
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Slow — 6 to 10 hours
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very slow — Over 10 hours
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Ease of Setup

How easy is it to set up this VPN?

Very easy — Takes under 5 minutes
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Easy — Takes 5 to 10 minutes
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average — Takes 10 to 15 minutes
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Hard — Takes 15 to 30 minutes
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very hard — Takes over 30 minutes
0 Votes
Bitdefender VPN
0 Votes
Surfshark

User Interface

How would you describe the usability of this VPN's interface?

Very intuitive — Easy to navigate and use
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Easy to use — Clear and simple interface
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average — Some features may be difficult to navigate
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Hard to use — Complex layout, hard to understand
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very hard to use — Frustrating interface
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Connection Stability

How stable is the connection when using this VPN?

Very stable — Rare disconnections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Stable — Occasional disconnections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average stability — Frequent minor disconnections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Unstable — Regular disconnections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very unstable — Almost always disconnects
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Security Features

How would you rate the security features of this VPN?

Top-notch security — Includes features like 256-bit encryption, leak protection, and kill switch
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Great security — Includes strong encryption and basic protections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average security — Standard encryption, basic protections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Weak security — Limited encryption and few protections
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Poor security — No encryption or protections
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Device Compatibility

How well does this VPN work across different devices?

Excellent compatibility — Works on all devices without issues
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Good compatibility — Works on most devices with few issues
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average compatibility — Works on some devices, limited support
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Poor compatibility — Works only on specific devices
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very limited compatibility — Works on very few devices
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Speed During Use

How fast is your internet connection when using this VPN?

Very fast — No noticeable decrease in speed
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Fast — Slight decrease in speed
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average speed — Moderate decrease in speed
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Slow — Significant decrease in speed
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very slow — Extremely slow, hard to use
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Customer Support

How would you rate the customer support for this VPN?

Exceptional — Quick responses, helpful solutions
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Good — Support is helpful and timely
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average — Support is okay but may take some time
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Poor — Long wait times and incomplete solutions
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very poor — No helpful support, slow responses
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Design Appeal

How would you rate the design appeal of this VPN's interface?

Very appealing — Modern, clean, and visually pleasing
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Appealing — Simple and easy on the eyes
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Average — Nothing special, functional but basic
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Unappealing — Outdated and unattractive
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Very unappealing — Difficult to look at
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Pricing

How would you rate the price of this VPN compared to its features?

Great value for money — Worth every penny
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Pretty good price — Good balance of features and cost
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Fair deal — Reasonable for the features provided
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Kinda pricey — Higher cost than expected
0 Votes
Bitdefender VPN
0 Votes
Surfshark
Crazy expensive — Far too expensive for what it offers
0 Votes
Bitdefender VPN
0 Votes
Surfshark

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

Bitdefender
Bitdefender
Bitdefender VPN
Bitdefender VPN
0 / 5 0 Reviews
Surfshark
Surfshark
Surfshark
Surfshark
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 2

Only the best made it here.
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Collections 0

Treasures You’ve picked. No fluff, all fun.

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